Below is an image of the Problematics Box R 4K Plus remote control. The remote control is used to navigate the Android TV interface and control the volume of the TV. The remote control has the following buttons:

ATV Remote

remote-control

Order from left to right:

  • Power button
  • Input Source (not used)
  • Bookmark (not used)
  • Google Assistant (not working)
  • Settings
  • Wheels (up, down, left, right)
  • OK button
  • Back button
  • Home button
  • TV Button (not setup)
  • Volume Up/Down
  • Mute
  • Channel Up/Down
  • YouTube shortcut
  • Netflix shortcut (not working)
  • Prime Video shortcut (will open Jellyfin)
  • Custom button (not setup)

Remote Shortcuts

The Android TV remote has several shortcuts pre-defined for easy access to apps. The shortcuts are:

  • YouTube
  • Jellyfin (access via Prime Video)

Additional Remotes

Samsung TV Remote

This remote is used to turn on the Samsung TV and control the volume. If the Problematics Box R 4K Plus remote is not working, turning the TV on using this remote could revive the TV Box.

Pioneer AVR Remote

This remote is the most reliable remote to control the volume of the sound system and additional sound settings. Use this if other remotes are not working with CEC.